Nowadays, many people use VPN services to increase anonymity and security online. Providers offer numerous features and encryption methods to help customers stay protected when surfing the web. One of these companies is Avast. Its SecureLine VPN provides clients with servers located in different countries. However, sometimes users fail to connect because VPN is not working. Let’s find out how to fix this situation fast and get back to online browsing as fast as possible.
The Most Widespread Solutions If Avast VPN Isn’t Working
There could be many reasons why the software stopped working. Sometimes, users see error messages. When reading their content, fixing the problem gets easier. However, what should you do if there are no indications of why the VPN is inactive? Try one of the following methods:
Choose a different server
The settings allow choosing both the country and the server. Try changing these settings and find the server that offers a stable connection. Keep in mind that usually, these settings remain unchanged. So, the next time you start the program, it will try to connect to the same server. Avast offers hundreds of servers to choose from. Even if one fails, users can switch to another one and keep browsing the Internet.
Verify your subscription is active
In case you skipped the payment for the services, VPN won’t work. Check the subscription status and pay if needed.
Reinstall the latest VPN profiles
You may try using this method in the Settings. Once you open the main window, you’ll see the settings icon. Click on it and choose to reinstall the VPN profile. Sometimes there is a glitch in the system. By doing this, all profile information is updated. It could become a possible solution to the problem in question.
Update the software
Sometimes Avast VPN stops working because users must install the new version. Updating the software could resolve the situation and deliver more advanced services. Check for the updates in the corresponding section and restart your PC after you install them.
Reinstall the program
In case nothing helps, a user can uninstall the program and install it back. It’s a radical choice. However, it’ll guarantee the results. Keep in mind that you’ll have to log into your account again to access the services. Reinstalling the program doesn’t require new purchases. However, the same rule applies to the uninstallation process. When users remove the software, they don’t stop the subscription. Remember that when you pay for Avast services.
There could be cases when Avast VPN doesn’t work, but it’s not the software’s fault. Avast VPN might not work if you don’t have an Internet connection. Check the connection before using VPN services.
The connection might fail if the device tried to install updates for the OS. When users have VPN software from different providers, conflicts might prevent all programs from operating.
All in all, lots of things impact Avast VPN performance. Determine yours to pick a suitable solution.