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IPVanish not connecting – How to Solve this Issue?

The popularity of VPN services is growing by the day. Millions of users choose these services to increase anonymity and security when going on the Internet. Some users prefer VPN services because they let them bypass restrictions and unlock streaming platforms as well as other sites.

IPVanish Overview and Connection Issues

One of the most popular solutions in this industry is IPVanish. It brings numerous features to thousands of customers. However, there could be situations when the connection fails. Let’s find out simple ways to fixing the IPVanish connection in the article below.

Check if the Internet is on

First things first. One should make sure the Internet works. Check the connection because if it’s not on, IPVanish won’t work. It’s as simple as that.

Restart your router

Sometimes restarting the router and connecting to the Internet again can eliminate the problem with the VPN service, too.

Restart the device

Like in situations with other software issues, restarting the device (laptop, smartphone, or desktop) is likely to bring things to order.

Try choosing a different server/location

If you always use the same server, try adjusting the setting by choosing another server or country. Luckily, IPVanish has a lot of options to offer. Customers can choose from over 1500 servers that are based in 75 countries. In case one server fails to maintain the connection, it’s possible another one will.

Switch to another VPN protocol

Similarly to the changes in server settings, users can play with encryption protocols. The provider has several of them. In case IPVanish is not connecting, choosing another VPN protocol can establish the connection. Switch to IKEv2, OpenVPN, L2TP, IPSec, or PPTP. If the problem is in the encryption protocol, another one will probably help you out.

Reinstall the software

In case nothing helps, the software could be corrupted. In this situation, one has to uninstall IPVanish completely first. You may use special software to remove all residual files. After that, a user should perform a clean install. If the problem was in the program, the issue disappeared with the old program. The newly installed one won’t have the same problem. Yet, it’s not a guarantee that such a situation won’t happen ever again.

Bottom line

While IPVanish is considered a decent VPN provider, some issues can still occur. They could appear due to many reasons. Some of them aren’t even connected to the service itself. That’s why, at first, a user should make sure the device works properly and then look for a way to fix the VPN connection.

You may also contact the support team to help you get rid of this problem. The support team is always ready to help. To get the most efficient solution, in this case, a customer must retrieve the diagnostics file.

All in all, by using one of these methods, you are sure to fix the connection and enjoy secure online browsing.